Frequently asked questions
Escape010 and Covid-19
Escape010 is open!
For a reservation with us, the following must be taken into account: there are no restrictions for a group that lives together (one household). For a group consisting of several households, it may consist of a maximum of 4 people, children do not count.
Example: a group of 7 people, consisting of 4 adults and 3 children up to and including 12 years old all from different households, is welcome in our escape rooms.
How do we deal with corona?- Only come if you have no symptoms and haven't been in contact with someone who has had Covid-19. Check the
RIVM website to see if you have any corona symptoms.
- Our employees will refrain from shaking hands and will keep a distance of at least 1,5 meters. Please respect this distance.
- It is mandatory to disinfect your hands before entering our escape rooms.
- Escape010 has latex gloves (mandatory) and mouth masks (free and optional) that participants may use.
- Payment is only possible using a debit or credit card and because of corona the bill cannot be split for individual payments. The machine is disinfected after each payment.
- Please be on time! It’s only in this way that can we ensure that groups don’t intersect. If groups intersect due to circumstances, we may ask you to wait outside briefly.
- By means of a powerful ventilation system throughout the building, we ensure that the air in our building is continuously refreshed. We also clean the escape rooms thoroughly with disinfectants after each visit.
How can I pay?
After your visit you can pay by credit- or debitcard. For security reasons we don't accept cash.
What is the minimum and maximum number of participants per game?
The minimum and maximum number of participants per game depends on the room you've booked:
- For Operation Enigma, the minimum amount of participants is 4 and the maximum is 8.
- For the Book of Mystery, the minimum amount of participants is 2 and the maximum is 5.
Bringing more or less people than you reserved for? No problem! You also don't have to report this change to us as long as the number of participants stays between the minimum and maximum number of players for the reserved escape room.
What is the minimum age to participate?
Children under the age of fourteen may participate, if accompanied by at least two adults. Participants from the age of 14 can play without accompaniment.
What time should I arrive?
The time on your confirmation e-mail is the actual starting time of the game. Prior to the game, a brief explanation of the game is given to the participants. Therefore, we kindly ask you to be present at our location 15 minutes before the starting time.
Can we also play the escape rooms in English?
Yes, that is certainly possible. The games where language plays a role, can be changed to English with the flick of a switch. Let us know in the comments box when making the reservation, or when you arrive.
Where can I park my car?
Near the Diergaardesingel paid parking space is available. Within walking distance of Escape010, you can find several parking lots. Parking lot
Schouwburgplein 2 is most nearby. More information can be found here:
Parking lots Rotterdam.Do you also offer outdoor game experiences?
Yes, we surely do! We have different outdoor game experiences that you can book as addition to an Escape Room. For more information please e-mail us at
info@escape010.nl or give us a call on +31 (0)10 313 86 27.
Can I gift someone an Escape Room experience?
Yes, you surely can! To gift one of our escape rooms we have different options. Please e-mail us at
info@escape010.nl or give us a call on +31 (0)10 313 86 27.
What should I bring?
Just a sharp mind!